W A N D E R A N D A B O U T P O L I C Y
At this time we do not offer refunds on vintage items.
Pieces are sold "as is" and all sales are final.
However, customers can cancel an order between when the order is placed and when the order is shipped, for a full refund.
To initiate a cancellation, you must quickly contact us by addressing the email with ‘Order Cancellation’ and the order number.
For this reason, please read product description carefully upon placing your order. Keep in mind that due to the subtle nature of pre-owned and pre-loved items, signs of wear may appear. These are part of the story of the garment, and will only add to its beauty. Anything major will be mentioned.
Feel free to drop an email if you have any query about a product or your order: email@example.com.
P A Y M E N T O P T I O N S
Wander and About accepts Visa, MasterCard, American Express credit card, and PayPal payments.
S H I P P I N G & R A T E S
Wander and About is based in Paris, France. We ship (almost) worldwide.
Our shipping rates are automatically calculated at checkout and vary depending on the weight of your order and the delivery location. The lighter and closer to France it will be, the less the shipping charge will be.
Items ship via French Post (France), Mondial Relay (Belgium, Ireland, Germany) and UPS (rest of Europe and International).
A tracking number is provided to you by email once your label is created. Just click on the "view order" link to follow along.
Orders are shipped every Mondays and Thursdays.
P I C K U P
Orders can be picked up locally in Paris and Montreuil (France).
If you would like to do so, please select the option for local pick up at checkout and email:
firstname.lastname@example.org to arrange a time and day for pick up.
For Customers ordering from outside the European Union, please also refer to our Customs & Duties Policy.